Privacy Policy
GDPR & CCPA Compliant Data Protection Policy
Last Updated: September 3, 2025
📋 Compliance Statement
This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to protecting your personal data and respecting your privacy rights.
1. Data Controller Information
Company Name NEBULA GLOBAL LLC
Registered Address 1359 S DREXEL WAY, LAKEWOOD, CO 80232, US
Data Protection Officer (DPO) [email protected]
General Inquiries [email protected]
Customer Support [email protected]
Contact Email [email protected]
2. Data We Collect
2.1 Account Information
- Name and username
- Email address
- Phone number
- Company name and position
- Billing address
2.2 Usage Data
- IP address and device information
- Browser type and version
- Access time and date
- Page viewing history
- Service usage statistics
2.3 Communication Data
- Customer service conversation records
- Customer contact information
- Support tickets and feedback
2.4 Payment Information
- Transaction records
- Invoice information
- Payment method (we do not store full payment card information)
3. Legal Basis for Data Collection
We process your personal data based on the following legal grounds:
- Contract Performance: Processing your orders, providing services, managing accounts
- Legitimate Interests: Improving services, preventing fraud, ensuring security
- Legal Obligations: Complying with legal requirements, tax and accounting obligations
- Consent: Sending marketing communications (you may withdraw consent at any time)
- Vital Interests: Protecting your life or that of others in emergency situations